As you are a valued
client, we are constantly striving
to provide you with even greater
service and special deals. Did
you know our past charterers are
eligible for all year round discounts
or special services? These
discounts can vary depending upon
when you plan to charter with us
next.
To
extend our service a little further…
every couple of months Whitsunday
Rent A Yacht will be producing a
newsletter. With up to date
news on what’s happening in
the area, secret and sometimes secluded
destinations to visit and general
information on what’s new
for Whitsunday Rent A Yacht.
Would you like to receive our
regular newsletter ? |
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As we’re
continually striving to provide
you with better charter products
and services we are also constantly
upgrading and adding new and exciting
vessels to our fleet, including...
Memorable
Experiences
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This was our 5th time
chartering a yacht around
the Whitsundays but
the first time we have
used Whitsunday Rent
a Yacht. I have used
two of your major competitors
in the past and while
I have nothing terrible
to say about them I
can definitely say that
our experience using
WRAY was the best yet.
Your team at all times
had a fantastic positive
attitude and provided
us with fantastic customer
service and also gave
us enough freedom to
enjoy our holiday without
being militant about
making every single
sched. The boat was
near new and meticulously
clean – provisioning
was all packed and ready
for us to arrive and
be sailing off in no
time. Well done guys
– we will be back!
Glenn &
Liane Watson, Mt Martha
Vic
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On
behalf of the group that went
on our sailing trip, I would
like to take this opportunity
to thank you guys, we had an
amazing holiday that will not
be forgotten. We will not hesitate
in contacting you to use your
services for another similar
trip in the future and we will
certainly be recommending Whitsunday
Rent-A-Yacht to anyone that
is thinking of a similar holiday.
Regards,
Dani Elwin
Metallurgist - CHPP
Blackwater Mine |
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Hi Mark,
Many thanks for your follow up letter
following our recent charter on Surprise.
As you probably noted from our survey
form everything “just worked”
beautifully but that doesn’t really
do the experience justice. A couple
of additional notes for you;
1. Everything started going right from
the moment we made our initial enquiries
having chartered before in 2004.
While the people may have changed in
the office the level of service and
attention to detail was spot on. I had
done some cost comparisons and while
a competitor came close on price the
past experience factor made Whitsunday
Rent a Yacht the obvious choice again.
2. And it got better, with a phone call
from Vanessa the day before we were
due to go out asking if we could make
an 8am briefing. This was a huge bonus
for us and really gave us an extra day
on the water with a great sail over
to Cid Harbour for the night.
3. The briefing was excellent, laid
back but thorough, with good tips on
where to go and where to moor.
4. The boat was a delight. Last time
we had Felix and we stepped up to the
Luxury model this time with Surprise.
Everything on board worked, was clean
and well presented. Our English visitors
called it their ‘Hilton on the
water with ever changing views.’
5. Provisioning – we took the
standard option again and, again, were
delighted with the choice and variety.
We honestly cannot see why anyone would
try and do it themselves.
6. Return and debrief – this was
particularly special for our youngest
member, young Will (13), who had grown
so attached to his mask and snorkel
that he asked if he could buy it. Brian
directed him to the office where Vanessa
made his trip by gifting it to him….
Add to the above that we saw whales
on three separate days, close enough
to almost touch on two occasions, dolphins,
turtles, myriad fish and sunsets out
of picture books and you have the perfect
holiday.
Thanks again to you and your team.
We’ll be back.
Richard
and Lesley Furneaux
Chris, Deb, Ellie and Will Gray from
Brighton England (where they lay on
the pebbles on the beach) |
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To Mark, Brian (B2),
Brian (B1) and Tara,
Thanks for letting us know that we've
got nothing to pay! - we fell in love
with Monique and tried to look after
her as best we could!
Hey, thank you all for your help and
assistance during the booking phase
and during the 5 beautiful day and nights
we had there.
We had some amazing times and some slightly
scary ones (anchoring has never been
our strength) and some amazing sunsets,
snorkelling, sailing and we got to see
two pods of dolphins. Anyway I'm sure
you've heard all this before.
Could you please pass on our thanks
to Mark for arranging the booking, B2
for the lessons and B1 for making sure
we were ok, safe and happy where we
ended up each morning and night!
Cheers guys, an unforgettable holiday,
Lucas and Ella |
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Hi
Deni, |
Attached
are a few pics from the trip.
Thanks again for everything,
we had a ball !!!!!!!!!
cheers
Scott |
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Hi
guys, |
got
your flyer in the mail today
- we were just thinking of another
holiday up your way so it was
very timely, anyway I have a
picture you may like to put
in your "charterers gallery"
- who knows it may "pay"
for my next charter......I took
this shot from our anchorage
in "Stonehaven Anchorage"
on the sixth night of our wonderful
charter - anyway all the best
to you and your staff, may you
all have a very merry Christmas
and a great new year.
Peter & Lys Cleaver
Watsonia Victoria. |
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CAPLE
Group |
CAPLE
Group |
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Dear
WRAY team, |
Here
are two pictures for your stinger
suit competition.
Jeff Presneill
Happy Dog 30/11 - 09/12/2003 |
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Hi
Sandy and team, |
Thanks
again for a great holiday !!
Regards
Lee Williams. |
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From
our very first initial contact
the support and provision of
information has been delivered
with real customer care. We
would definitely recommend your
Company, and will certainly
re hire. Thank you for
all your assistance.
Kind Regards
Paul Hyne |
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Firstly
we would love to thank you for
our wonderful holiday, as we
all had an absolute ball, a
holiday we will never forget,
lifelong memories, as we had
not one hiccup, everything went
smoothly, as to have 12 people
and not one hiccup is absolutely
fantastic, and a special thankyou
to Chris as he was fantastic,
as Cat Whishas our boys had
no sailing experience, and Chris
showed the boys the ropes, and
then our boys had a wonderful
time sailing. Could you
plse send the phots disc of
the photos that rentayacht took
on our first day sailing. Once
again Sandy thank you very much
we all very much appreciated
it, hopefully soon we shall
return.
Regards
Rosie and GOrdon and
all 12 of us from Cat Whiskas
and Cat Nap. |
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Tara,
Thank you for your kind consideration
when reviewing the bond. We had a wonderful
holiday and are already recommending
Whitsunday Rent A Yacht to our friends
in Indonesia, Singapore and Hong Kong.
When we plan another trip to the Whitsundays,
I will definately give you a call.
Best regards,
Howard Chu
Indonesia |
Upton Charter :
Thanks WRAY, we had an unbelievably great time. Kerrie and Peter had not dived for over two years and Alan and I have never snorkled before, it was amazing. ( somehow we always ended up near the dive boats so we found some of the best spots too. Butterfly Bay was the best for me. Yes we are keen to sail again and improve our new found skills, everyone we talk to is so jealous, we may have found others to bring another time. I tell them JUST DO IT ! ( your web page makes it extremely easy to book a holiday ) Pics attached, Jenny.
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